Best Buy Geek Squad Columbus Ohio -
Best Buy's Geek Squad services in Columbus, Ohio, generally receive moderate to positive feedback, though experiences vary significantly by location and specific service needed. Customer sentiment often highlights but frequent frustrations with phone support and long wait times . Local Geek Squad Locations & Ratings Geek Squad Rating Store Rating Notable Highlights Morse Road (Easton Area) 3.3 / 5 4.1 / 5
The "My Best Buy Total" (formerly Total Tech) plan is often described as "worth every penny" for those with multiple devices, frequently saving more than its annual cost. best buy geek squad columbus ohio
Many users report that simple issues (like data transfers or quick checks) are handled for free and in under 15 minutes if you have an appointment. The Cons: Common Complaints Geek Squad Best Buy's Geek Squad services in Columbus, Ohio,
Technicians like Darla ( Morse Rd ) and Bryan (Polaris) are frequently cited for going "above and beyond" to fix complex issues or advocate for customers during warranty claims. Many users report that simple issues (like data
Manager Darla is highly praised; fast "minutes-long" fixes reported. 3.6 / 5 (est.) 4.1 / 5
Strong praise for technician Bryan; excellent warranty "My Best Buy Total" support. (Britton Pkwy) — 4.1 / 5
