Best Buy Mobile Return Policy May 2026

Purchases made between Oct 31, 2025, and Dec 31, 2025, generally have extended returns through Jan 15, 2026.

Pre-owned and Geek Squad Certified Refurbished phones fall under the same . If you'd like to know more, I can help you with: How to avoid the restocking fee The process for returning a phone by mail How to check if your item is "Final Sale" What part of the policy Best Buy Return & Exchange Policy best buy mobile return policy

Prepaid phone returns are generally exempt from this fee if returned within the 14-day window. Purchases made between Oct 31, 2025, and Dec