Open-box laptops still carry a manufacturer's warranty, which usually resets to the date of your purchase. Return Methods
Refunds are typically issued to the original form of payment. For mail-in returns, processing takes 7–10 business days once received. best buy open box laptop return policy
The return period begins on the day you receive the product. 15 days. My Best Buy Plus™ & Total™ Members: 60 days. The return period begins on the day you receive the product
Most standard laptops do not incur a restocking fee at Best Buy, unlike some other retailers or specific "activatable" cellular devices. Most standard laptops do not incur a restocking
For online orders, you can print a prepaid shipping label from your Best Buy account. Important Caveats Best Buy Return & Exchange Policy
The fastest method. Bring the laptop, receipt (digital or paper), and all accessories to the Customer Service desk .
Laptops with cellular capabilities often fall under a stricter 14-day window regardless of membership status. Key Policy Details for Open-Box Items