Buyer Won't Return Item File

: Generally, you are not obligated to issue a refund until you receive the item back in its original condition.

Dealing with a buyer who refuses to return an item while demanding a refund or leaving a negative review is a common challenge for online sellers. Here is how to handle the situation across major platforms like eBay and Amazon. Your Rights as a Seller buyer won't return item

: Start with a professional tone, avoiding defensiveness. : Generally, you are not obligated to issue

Automated "refund without return" exists but is rare for high-value items. Your Rights as a Seller : Start with

Buyers have 3 days to accept or request a return; no returns for fit. Poshmark handles the customer service and tax distribution.

: If a buyer opens a "Item Not as Described" (INAD) case but refuses to use the provided return label, you can ask eBay to step in after 3 business days.

: Clearly mention that you offered a full refund upon the return of the item and provided a prepaid shipping label (if applicable).