Studies In Knowledge Management - Case
: Reviewers from Springer note that the book fills a significant void in the literature by moving away from "what is Knowledge Management (KM)" to "how do we actually do it".
: The text covers a rich spectrum of industries, including healthcare in Britain, the Dubai Police Force, and global manufacturing firms. Case Studies in Knowledge Management
: Many cases explore the struggle of capturing "tacit" knowledge—the expertise that lives in an employee's head—before they leave the company. : Reviewers from Springer note that the book
: Unlike many corporate-sponsored "success stories," this collection includes instances where KM initiatives did not succeed, offering valuable lessons on barriers like lack of trust or poor leadership. : Unlike many corporate-sponsored "success stories
Expert reviewers and practitioners often highlight the following viewpoints:
The case studies within the book typically revolve around the "Four Pillars of KM"—. Key recurring themes include: