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: After the request is accepted, a delivery agent will visit your business location to pick up the physical device. The service is only fully deactivated once the device is returned. I want to deactivate my account: Paytm for Business Support

Choose the service related to "Soundbox" or "Merchant Account."

: Ensure all pending rental payments are cleared before deactivating, as this may hinder the closing process.

To deactivate your Paytm Soundbox (speaker) and stop monthly rental charges, you must request a return or deactivation through the app or contact their dedicated support line. There is often no direct "deactivate" button in the app, so you may need to use the help/support chat. Steps to Deactivate and Return Paytm Soundbox

: Ensure you place the request before the next billing cycle to avoid further deductions. Some users report that tagging Paytm on X (formerly Twitter) can speed up the pickup process if there are delays.

Based on official support and common user guides, follow these steps to stop the service: : Open the Paytm for Business app. Go to My Orders or Manage Devices . Select your Soundbox and choose the Return/Replace option.






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