Instead of saying "I feel bad," be specific. Use words like frustrated , invalidated , or overwhelmed . Naming an emotion reduces its physical power over you. 💡 Active Listening
Psychologist Daniel Goleman identified five components that make up EQ: : Identifying your emotions as they happen. Emotional Intelligence: From Theory to Everyday Practice
Focus entirely on the speaker rather than planning your rebuttal. Ask clarifying questions like, "It sounds like you're feeling [emotion], is that right?" 💡 Examine Your Triggers Instead of saying "I feel bad," be specific
: People follow leaders who make them feel understood and valued. To help you apply this more specifically: Your current role (e.g., manager, parent, student) To help you apply this more specifically: Your
: Controlling impulsive reactions and thinking before acting.
: Pursuing goals with energy and persistence beyond money or status.
(e.g., a daily checklist, a deep-dive case study)