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: Some reviewers have noted strict 48-hour reporting windows for damage, even if the exterior box looks fine. Always inspect high-end ceramic items immediately upon delivery.

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“You get a sleek look. You also get... a premium product that becomes very expensive the moment something goes wrong.” The Home Depot · 4 months ago Duravit Reviews | QualityBath.com But man, that's a nice looking toilet

: Highly rated by customers, with a 4.9-star rating based on 73 reviews. Reviewers often praise their "excellent customer service" and their ability to help find specific or discontinued items.