Zales Buy Back Link

: To use the trade-in credit, the new item must be at least double the price of the original. For example, a $2,500 ring can be traded in only toward a new piece costing at least $5,000.

If you want to sell jewelry for cash, you can use the Zales Gold Exchange . zales buy back

Zales does not have a traditional "buy back" program for cash . Instead, they offer a policy for upgrades and a separate Gold Exchange service for selling unwanted gold or platinum jewelry. Diamond Trade-In & Upgrades : To use the trade-in credit, the new